Privacy Policy

The Radio Cult application, available on Apple App Store and Google Play Store, (“Radio Cult App” or “App”) is owned and managed by Radio Cult Limited (“Radio Cult”, “we”, “us”, or “our”). This Privacy Policy applies to the Radio Cult App.

Your privacy is important to us. It is our policy to respect users’ privacy regarding any information we may collect from users across our Radio Cult website and our Radio Cult App.

This Privacy Policy is used to inform users (“you” or “user”) regarding policies on the collection, use, and disclosure of Personal Information when using the App. If you choose to use the App, then you agree to the collection and use of information in accord with this Privacy Policy.

1. Information Collection

1.1 Personal Information

We may collect Personal Information (information that can be used to identify you as an individual, such as name, email address, and other identifiers), demographic information (such as post code and age), location information (such as physical address), and payment information (such as credit card number), (together “Personal Information”) The types of Personal Information we collect may vary depending on your use of the features of our Radio Cult App. As an example, your credit card number and other payment-related information will be collected if you subscribe to a tier within the Radio Cult App for which payment is required.

1.2. Chat

The Radio Cult App contains chat functionality within it. If you choose to use the chat functionality then your display name and messages sent by you will be stored by us. You may request at any time for your display name and messages you have sent to be deleted from our databases when using the chat functionality. We take no responsibility for any content sent from other users that you may see in the chat. You may use the provided functionality to block users and flag inappropriate content if you need to. You may also reach out to us at any time if you believe that content should be removed.

1.3. Analytics

The analytics we gather are varied but contain, for example, stations users are liking and how long users are listening to stations. None of the data we gather is personally identifiable.. We are careful to ensure we only gather data that helps us make the App better without breaching your privacy. If you ever have any concerns about the data we are gathering then feel free to email us (refer to the ‘Contact Us’ section) to discuss your concerns further.

1.4. Subscriptions

If you subscribe to a tier within the Radio Cult App for which payment is required we will ask you to provide your payment details (such as your credit card number), so our service providers can process your payments for the premium service.

1.5. Communications

We will collect any information which you provide to us through communications with our customer-support team.

1.6. Device Identifier

We receive information from users’ devices through which a user accesses the App, such as an IP address, mobile operating system version, and unique device identifiers.

1.7. Location Information

By downloading our App, you consent to our collection and use of your device location information. We may collect or infer information about the general location of your device when using the App if your bluetooth, wi-fi or other geolocation functionality is turned on. We may use and share your location information with certain third-parties for analytics and logging purposes.

2. Information Usage

The information we collect from users is used for a selection of business purposes. Such purposes include providing access to certain features of the App such as your favourite stations or enabling chat with other users. Under certain circumstances, users’ location information may be shared with select third parties for analytics and logging.

3. Log Data

Third party sites where the Radio Cult App is distributed from (Apple App Store and Google Play Store) and other third parties, may record log data from crashes during the runtime of the app. This log data contains no personal information and is used purely for the detection and fixing of bugs within the App itself.

4. External Services

Radio Cult may link to external sites, such as Twitter that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. We recommend reviewing the privacy policy of these external services.

5. Children’s Privacy

We do not knowingly collect, use or disclose personally identifiable information from children under 13 years of age. If we determine upon collection that a user is under this age, we will not maintain this user’s Personal Information without the parent/guardian’s consent. If we become aware that we have unintentionally collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.

6. Security of your Information, Access and Correction

We value your privacy and hence make reasonable efforts to protect your Personal Information. However, no electronic storage or transmission of information can be guaranteed to be absolutely secure. As such, please be aware that we cannot ensure or warrant the security of any information you transmit to us. Subject to our obligations under the relevant privacy legislation, you use the App and provide us with your information at your own risk. Appropriate steps are and will be taken to ensure the Personal Information we have collected or disclosed is accurate and complete. If your Personal Information changes, such as your email address, or if you wish to correct any inaccuracies in the Personal Information we hold, please contact us by email detailed below in the ‘Contact Us’ section. At your request, we will provide you with a copy of any Personal Information we hold about you, unless we are exempt from doing so under any applicable privacy laws.

7. Changes

We may update this Privacy Policy to reflect any material changes to our information practices. If any such changes are made, we will make reasonable efforts to notify you prior to the changes becoming effective, either via email or through a notice on the App. To receive the latest information on this Privacy Policy and our related privacy practices, we encourage you to periodically review this page.

8. Contact Us

If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us at